Meta Tech Partner
Shopify PartnersThe messaging platform
for every business.
Send bulk WhatsApp, RCS, SMS, and Voice campaigns from one platform — with AI-powered automation, real-time delivery analytics, and a unified agent inbox.
Free plan · No credit card needed
or request a callbackLIVE CONVERSATIONS
0
DELIVERED TODAY
0.0%
MESSAGES / MIN
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MESSAGES ROUTED · 7D
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Last updated · just now
Trusted by teams at
Everything you need to deliver exceptional experiences
From APIs to agent workspaces — one platform, every tool.
Unified Omnichannel Inbox
Manage every WhatsApp, RCS, SMS, and Voice conversation from one shared inbox. No app-switching.
AI-Powered Chatbots
Deploy intelligent chatbots on WhatsApp and WebChat in minutes. No code needed — just connect your knowledge base.
No-Code Workflow Builder
Automate onboarding, follow-ups, and campaigns with a drag-and-drop visual flow builder across all channels.
Team Collaboration
Assign chats, add internal notes, set SLA timers, and see collision detection so agents never reply twice.
Real-Time Analytics
Track delivery rates, agent performance, CSAT scores, and channel ROI from one live dashboard.
50+ Integrations
Connect Salesforce, HubSpot, Zoho, Shopify, Razorpay, and more with one-click OAuth — no custom code.
Bulk Campaign Broadcasts
Send targeted WhatsApp and RCS broadcast campaigns to segmented audiences with scheduled delivery.
Enterprise Security
SOC 2, GDPR, ISO 27001. Role-based access, audit logs, IP whitelisting, and SSO — all built in.
Every channel. One API.
Connect with customers on the channel they use — powered by a single unified platform.
Official WhatsApp Business API — zero Meta friction
As a Meta Tech Partner, Celetel handles your WhatsApp Business API setup end-to-end. Send templates, interactive buttons, carousels, product catalogs, and WhatsApp Flows — all from one unified platform.
~98%
Open rate
< 200ms
Delivery latency
What's included
- Approved message templates
- Interactive lists & buttons
- Media, carousels & catalogs
- Click-to-WhatsApp ads (CTWA)
- WhatsApp Flows for lead capture
- Delivery & read receipts
Send millions of messages.
Across every channel.
Build once, broadcast everywhere. Rich templates for WhatsApp, RCS rich cards, DLT-compliant SMS, and voice IVR — all from one campaign builder.
Campaign Builder
Audience Segments
Schedule
Variable Preview
{{1}}Priya Sharma{{2}}#ORD-28472{{3}}July 19, 2026Per-recipient from CSV or CRM
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Shop Now
✅ Great! Your order link is ready → myntra.com/cart/priya2847 Offer expires at midnight 🕛
WhatsApp Capabilities
Delivery Timeline
All channels.
Zero chaos.
Switch between WhatsApp, RCS, SMS, and Voice without losing context. One thread-based inbox with full history, smart routing, collision detection, and SLA timers.
Smart routing
Auto-assign to the right agent
Collision detection
No duplicate replies
SLA timers
Breach alerts in real time
Full thread history
Full context, always
Priya Sharma
2mWA Hi, I need help with my order
Rohit Mehra
8mSMS Can you resend the OTP?
Anjali Verma
15mRCS Thanks, that solved my issue!
Vikram Singh
1hWA When will my delivery arrive?
Priya Sharma
WhatsApp · Active now
Built for every industry
Celetel powers communication for 12+ industries. Pick yours and see how it works.
Real Estate
Close deals faster with instant WhatsApp follow-ups
Automate property inquiries, schedule site visits, share brochures via RCS rich cards, and send payment reminders — all without your agents lifting a finger.
4×
More qualified leads
Channels used
Top use cases
- WhatsApp chatbot for property inquiries 24/7
- RCS rich cards with property photos & floor plans
- Automated site visit scheduling & reminders
- Payment milestone alerts via SMS
- Post-booking feedback collection
- Bulk campaign for new project launches
Connect your entire stack in minutes
Plug into your CRM, ecommerce, helpdesk, or payment gateway with zero custom code.
50+
Pre-built connectors
1-click
OAuth authentication
Real-time
Webhook delivery
REST API
Bring your own provider
Simple, transparent pricing
Start free for 14 days. No credit card required. Pay-as-you-grow.
Starter
Perfect for small businesses getting started.
₹1,599 / mo
- 100 FREE WhatsApp Marketing Message Credits (One-Time Welcome Offer)
- WhatsApp Business API
- SMS Channel
- RCS Channel
- Omnichannel Platform
- Campaign Management
- Template Management
- API Access
- Basic Analytics
- Delivery Reports
- Email Support
Growth
Built for growing businesses.
₹2,999 / mo
- 250 FREE WhatsApp Marketing Message Credits (One-Time Welcome Offer)
- Everything in Starter
- Meta Flows
- Campaign Scheduler
- Webhook Integration
- Advanced Analytics
- Click Tracking
- Priority Support
- Up to 3 Team Members
Business
Designed for high-volume businesses.
₹5,999 / mo
- 500 FREE WhatsApp Marketing Message Credits (One-Time Welcome Offer)
- Everything in Growth
- Role-Based Access
- Dedicated Account Manager
- Premium Onboarding
- Custom API Integrations
- Advanced Reporting
- Up to 5 Team Members
Enterprise
Tailored for enterprise organizations.
Custom
- Everything in Business
- Unlimited Team Members
- Unlimited WhatsApp Numbers
- Dedicated Infrastructure
- White Label Deployment
- Enterprise APIs
- Dedicated Customer Success Manager
- Enterprise SLA
- 24×7 Priority Support
- Single Sign-On (SSO)
- Custom Integrations
Available channels in every plan: WhatsApp Business API · SMS · RCS Business Messaging
Platform subscription only. WhatsApp, SMS, and RCS messages are billed separately as per applicable pricing — pay only for the messages you use. see template pricing.
Pay only for what you send
Channel costs are billed separately from your platform subscription.
WhatsApp Business API
Meta-defined per-message template pricing
Marketing
Promotional messages, product launches, offers, and campaigns
India
₹1.0459 / message
Varies by country
Utility
Order confirmations, shipping updates, payment receipts, OTP
India
₹0.1616 / message
Varies by country
Authentication
OTP and one-time passwords for login and verification
India
₹0.1277 / message
Varies by country
Service (Free)
FREEReplies within 24hr customer-initiated conversation window
India
FREE
Within 24-hour service window
RCS Messaging
Rich messaging — per message type
| Type | Description | Rate |
|---|---|---|
| Basic Message | Plain text messages with simple suggested replies | ₹0.22 / message |
| Single Rich Card | One image/video with title, description & buttons | ₹0.38 / message |
| Carousel | Multiple scrollable rich cards in a single message | ₹0.55 / message |
| File / Video | Standalone file or video message | ₹0.38 / message |
| SMS Fallback | Auto-fallback when device doesn't support RCS | Standard SMS rate |
RCS currently supported for India. International RCS pricing on request.
SMS
Global SMS — per 160-character message
| Route / Destination | Type | Rate per SMS |
|---|---|---|
| India – DLT Transactional | Transactional | ₹0.18 / SMS |
| India – DLT Promotional | Promotional | ₹0.28 / SMS |
| India – DLT OTP | OTP | ₹0.22 / SMS |
| USA / Canada | Long Code | ₹1.65 / SMS |
| UK | Local | ₹1.25 / SMS |
| UAE / GCC | Local | ₹2.05 / SMS |
| Southeast Asia | Local | ₹0.82 – ₹1.65 / SMS |
| Rest of World | International | Contact sales |
India SMS requires DLT registration. International SMS rates quoted per route on request.
Optional Add-ons
Enhance any plan with optional add-on pricing.
| Add-on | Price |
|---|---|
| Additional Agent Seat | ₹499 / agent / month |
| Additional Team Member | ₹399 / member / month |
| AI Agent | Coming soon |
| Flow Builder | 2500 INR / month / upto 5 flows |
| White Label | Talk to Sales |
| Custom Integration | Talk to Sales |
Need help choosing? Talk to our team →